3. Accurate empathy
If a student says to me, “So… I broke up with my boyfriend last week,” I try not to say, “Oh, I’m so sorry, that’s awful,” because I don’t actually know if that’s awful. Maybe it’s awesome. [note] I try to practice accurate empathy. How? By staying curious. So I’ll ask something like, “How’s that going for you?” Because I never know what’s happening in their world. And I’ll learn a lot more if I’m curious about their movie rather than simply projecting my own.